Integrity and Compliance

Integrity as the foundation of success

For us, integrity means honesty, transparency, and moral conduct. In an increasingly complex and interconnected world, integrity and compliance with laws, industry standards, and guidelines help minimize risks, promote ethical behavior, and ensure sustainable success. Our steadfast commitment to these values allows us to be economically successful and maintain the trust of our customers, partners, and employees.

At Volkswagen Financial Services, we ensure that integrity and compliance are strategically and operationally of equal importance as the quality of our products and services, our financial metrics, and customer satisfaction. As a wholly-owned subsidiary of Volkswagen AG, we always act in accordance with the principles of our parent company.

In our political advocacy, the principles and guidelines for public affairs of the Volkswagen Group are binding for us.
We also comply with the regulations of the EU Transparency Register and the Lobby Register of the German Bundestag.

Our Code of Conduct as the basis for responsible thinking and acting

A key pillar of our understanding of corporate responsibility (CR) and our commitments in this area is our Code of Conduct. This applies to all employees – from apprentices to the board of directors.

Within the framework of our Code of Conduct, every individual is responsible for honest, integral, and compliant behavior in line with our corporate ethos.

The Code of Conduct addresses three thematic focal points that are also reflected in our understanding of CR:

Our responsibility as a member of society
Our responsibility as a business partner
Our responsibility in the workplace

Human Rights

We are convinced that sustainable business practices are only possible through ethical and integral actions. Therefore, we are clearly committed to our corporate responsibility, respect human rights, and meet the associated environmental standards.

Whistleblower System

Compliance with laws, rules, and internal regulations is of the highest priority for the Volkswagen Group. Therefore, we have tasked the Central Investigation Office with operating an independent, impartial, and confidential whistleblower system for us.

More information

Our Sustainability Strategy

Nature

Employees

Society

Business

Volkswagen Financial Services are a business division of the Volkswagen AG group of companies and comprise Volkswagen Financial Services AG along with its associated companies, Volkswagen Bank GmbH, Porsche Financial Services, and the financial services companies in the USA and Canada that belong directly or indirectly to Volkswagen AG – with the exception of TRATON Financial Services and Porsche Holding Salzburg.